Delivery & Returns
Delivery
Orders will be wrapped and sent out within 48hrs of you submitting the order and will be sent via Royal Mail second class signed for.
There will be a charge of £3.50 on all orders in the UK (including to the Channel Islands and Isle of Man) under £100
No delivery charges on UK orders (including to the Channel Islands and Isle of Man) on orders over £100
European orders will be sent via Royal Mail, tracked and signed for (under 2kg and may vary per country) Orders over 2kg in weight will be sent via courier. A standard delivery charge of £15.00 applies to all European orders
International orders will be sent via Royal Mail, tracked and signed for (under 2kg and may vary per country). Orders over 2kg in weight will be sent via courier. A standard delivery charge of £25.00 applies to all international orders.
Christmas Delivery
UK
Order by Friday 16th December for UK Standard Delivery before Christmas. Delivery with Royal Mail in 3-5 working days.*
*Please note, dates may be subject to change depending on Carrier Strikes and subsequent delays
INTERNATIONAL
Order by 5th December for EU
Order by 3rd December for USA, Australia and the rest of the word
Returns
If you wish to return an item you must to do within 14 days of receiving your goods. Products must be returned to us in the original condition, unworn, with all the tags attached.
For the festive period, you can shop with confidence knowing all purchases between Monday 14th November 2022 and 23rd December 2022 can be returned under our extended returns for a refund until Friday 13th January 2023.
We will not accept worn, damaged, altered or used goods.
Bespoke belts and made to order blankets are non-refundable unless there is a fault due to the manufacture
Please email and we will send you the instructions on how to return the product.
If you wish to exchange an item please contact us and we will be more than happy to see what we can do.
We reserve the right to refuse any returned item that does not meet our returns policy. Any items received in a non-sellable condition (including but not conclusive to; pet hair, damage through wear and smoke smell) will not be accepted.