fbpx
FREE GIFT WRAPPING WITH EVERY ORDER

Delivery & Returns

Delivery

Orders will be gift wrapped and sent out within 48hrs of you submitting the order and will be sent via Royal Mail second class signed for. 

There will be a charge of £2.50 on all orders in the UK (including to the Channel Islands and Isle of Man) under £50

No delivery charges on UK orders (including to the Channel Islands and Isle of Man) on orders over £50

International orders will be sent via Royal Mail, tracked and signed for (may vary per country). A standard delivery charge of £25.00 applies to all international orders.

**  COVID-19 – please note that the Royal Mail are working as hard as they can, but they are at least 10 working days behind so orders will take a while longer to reach you. We really appreciate your patience and understanding at this time and we know your order will be worth the wait 🙂  **

Returns

If you wish to return an item you must to do within 14 days of receiving your goods. Products must be returned to us in the original condition, unworn, with all the tags attached. 

We will not accept worn, damaged, altered or used goods.

Please email  and we will send you the instructions on how to return the product.

If you wish to exchange an item please contact us and we will be more than happy to see what we can do. 

We reserve the right to refuse any returned item that does not meet our returns policy.

Extended Christmas Returns Policy

We’ve extended our usual limit for returns just for the festive season.

Any gift bought online or at a trade event between the 1st November and 24th December 2020 can be returned up until Friday 15th January 2021.

We will not accept worn, damaged, altered or used goods.

Please email  and we will send you the instructions on how to return the product.

If you wish to exchange an item please contact us and we will be more than happy to see what we can do. 

We reserve the right to refuse any returned item that does not meet our returns policy.

© 2021 Touch Of Tweed

Designed and Hosted by