fbpx
FREE GIFT WRAPPING WITH EVERY ORDER

FAQ

Can you put our sweatshirts in the washing machine?⁠

Yes, a lot of people ask us how our sweatshirts wash and can they go in the machine. The answer to this is yes, they can be machine washed, but, as with all quality materials, if you look after them, they will look after you. Simply turn the sweatshirt inside out, do up the fastenings and wash on a cool wool wash, no harsh spinning and no tumble drying. Easy!⁠

Why are our products slightly more expensive than others?⁠

It has always been important to us that our clothing and accessories are made right here in the UK, we have such a great history of garment manufacturing in this country, with fantastic quality and that all important traceability.⁠

If you follow us you will know our clothes are handmade in Yorkshire by a small family run factory using high quality materials carefully selected by us. British manufacturing is so important to us and why not support manufacturing in our own country and ensure quality, that we personally feel we may not get overseas.⁠

We can also ensure that staff making our clothing are paid well and are looked after, something that again cannot always be guaranteed when manufacturing overseas. Our garments are quality checked at the factory before being sent to us here in Somerset, they are then checked again here and packaged in environmentally friendly packaging by ourselves before heading out to you. ⁠

So, this then leads onto why our clothing is slightly more expensive than other high street options, well because they are made here in the UK there is an added cost, and as we are a small company we only stock small amounts at a time rather than mass producing meaning our production costs are higher.⁠

However, you can be rest assured that we can guarantee the materials, quality of the item and the service you will receive which you may not always get with other cheaper options.⁠

Hopefully all of this reflects in our pricing. We are extremely proud of the quality, traceabiltiy and sustainability of our brand and we hope you are too?⁠

Do you ship outside of the UK?

We most certainly do. Orders will be sent out within 48hrs of you submitting the order and will be sent via Royal Mail second class. There will be no delivery charges on UK orders. International orders will be sent via Royal Mail, tracked and signed for ((may vary per country). A standard delivery charge of £13.95 applies to all international orders

Can I recycle your packaging?


Absolutely, we are proud of the fact that all of our packaging is made from recyclable materials as we care passionately about the environment and our footprint. Reducing waste is something we are truly passionate about. In 2018, people were motivated to care about plastics in a way they never have before. Sustainability is firmly on the national agenda and the public is looking to organisations to help solve major environmental issues.⁠

As a business we believe that it is very important to do our bit for the environment and that’s why all of our bespoke packaging is recyclable ♻️. We only have one planet 🌎 and we all need to do our bit to protect it for future generations. ⁠ There is no Planet B!!

As a small business we can lead the way and show the bigger organisations what differences can be made. Every little helps, act now and do your bit too.⁠

What events will you be at?

We attend a handful of shows, events and exhibitions throughout the year, and would love to meet you all. Find your nearest event here

© 2020 Touch Of Tweed

Designed and Hosted by